General Support & Inquiries
For all general questions, account issues, demo requests, and partnership inquiries, reach out to our main support address.
What to Expect
Response Time
We aim to respond to all email support requests within one business day. Urgent issues are prioritized and handled as quickly as possible.
Clear Communication
Every response comes from a real person on our team — no bots, no templated non-answers. We take the time to actually help.
Include Details
The more context you share — screenshots, steps to reproduce, account email — the faster we can resolve your issue.
Product-Specific Support
CFT Construction Hub
For login issues, contract management questions, crew and timesheet inquiries, or any other matter related to CFT Construction Hub.
Get HelpJoyous
For account access, RSVP website issues, guest list questions, or language settings on Joyous.
Get HelpL2 Clear Fox
For in-game issues, account problems, or server-related questions on the L2 Clear Fox private server.
Get HelpBusiness Hours
Emails received outside business hours will be answered on the next business day.
Need something else?
Use our contact form for demo requests, partnership inquiries, or anything that doesn't fit the product support categories above.
Go to Contact Form